Job Details

Jury Clerk

The United States District Court for the District of Arizona is accepting applications from qualified candidates for a full-time Jury Clerk. The current opportunity will be based in Phoenix and will handle jury matters for both the Phoenix and Prescott Divisions. The successful candidate must be a self-starter and extremely detail oriented. The incumbent will serve the public in an interesting and growth-oriented career and must possess strong organizational and communication skills.

Responsibilities include:

• Prepare and mail juror questionnaires and other information.
• Process and respond to juror mail, email, and telephone calls in a timely manner.
• Process juror questionnaires and other documents.
• Process and respond to deferral and excuse requests.
• Schedule and prepare for jury selections.
• Conduct juror check-in and provide juror orientation.
• Provide support to and assist jurors during jury service.
• Prepare paperwork after jury selections, including juror payments and reimbursements.
• Operate the Court's Juror Management System (JMS) and eJuror (component of JMS).
• Maintain and update the automated phone system used by jurors (AJIS).
• Maintain accurate inventory of jury supplies.
• Communicate verbally and in writing with judges, court personnel, U.S. Attorney's Office, jurors, and other groups to ensure the smooth and efficient operation of all jury-related proceedings.
• Administer the Oath of Allegiance to new citizens.
• Other duties as assigned.

Requirements include:

You must be a U.S. Citizen to qualify for this position. Background investigation and pre-employment drug test are required.

Minimum qualifications include:

• Two years of previous and extensive customer service experience.
• Excellent oral and written communication skills.
• Ability to work independently and use judgment to resolve issues based on knowledge and experience.
• Ability to interact effectively and appropriately with the public, internal customers, and co-workers.
• Ability to maintain confidentiality.
• Ability to resolve difficulties while complying with regulations, rules, and procedures regarding jury administration.
• Ability to be flexible and adapt to unanticipated needs and problems, and to manage multiple tasks and priorities.
• Ability to consistently demonstrate sound ethics and judgment.
• Skill and precision in performing data entry and preparing documents using Microsoft Office.
• Payment processing experience is beneficial.
• Ability to work extended hours and travel within the district as needed.
• Be a high school graduate (or equivalent) and must have a minimum of two years of general experience and one year of specialized experience.

Preferred qualifications include:

• Strong preference will be given to applicants who have professional and inherent customer service skills.
• Ability to manage a heavy volume of demanding telephone calls.
• Preference will also be given to applicants with exceptional verbal and written communication skills.
• Bachelor's degree.

This job is being filled by an alternative hiring process and is not in the competitive civil service. The initial appointment to this position is provisional pending the successful completion of the required background checks and/or investigations. The U.S. District Court is a drug-free workplace and the applicant selected will be required to participate in a drug screening test prior to employment. All information provided by applicants is subject to verification and background investigation. The U.S. District Court, District of Arizona is an Equal Opportunity Employer.