Job Details

About the Role We are seeking a detail-oriented Pre-Service Scheduling Specialist to accurately schedule and pre-register patients while ensuring all insurance and authorization requirements are met. You will play a vital role in the patient journey by handling scheduling, verifying insurance, entering appropriate medical codes, and providing accurate financial estimates. Key Responsibilities Patient Scheduling & Registration: Interview patients and physician offices to schedule appointments, transcribe verbal orders, provide test prep instructions, and collect accurate demographic information.| Insurance & Financial Clearance: Verify insurance eligibility, benefits, and medical necessity. Obtain necessary authorizations, provide financial estimates, and collect pre-payments (co-pays, deductibles, prior balances). Medical Coding: Enter appropriate ICD-10 codes for registration and billing purposes at the point of scheduling. Issue Resolution: Process and correct accounts held internally or rejected by payers due to registration, authorization, or financial clearance errors. Compliance & Service: Maintain strict adherence to HIPAA privacy policies and provide welcoming, respectful customer service to all patients and their families. Qualifications Education & Experience: Associate Degree (in healthcare billing, accounting, or business) and 1+ years of healthcare scheduling/registration experience; OR High School Diploma/GED and 3+ years of related experience in healthcare scheduling, billing, or registration. Required Background: Hands-on experience in healthcare scheduling, insurance verification, ICD-10 coding, medical necessity checking, authorizations, or copay collections. Core Skills: computer, word processing, and typing skills. Excellent interpersonal and communication abilities. Knowledge: Must possess a understanding of medical terminology and demonstrate solid analytical skills (assessments will be required).

salary: $24.88 - $24.89 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

Patient Scheduling & Registration: Interview patients and physician offices to schedule appointments, transcribe verbal orders, provide test prep instructions, and collect accurate demographic information.
Insurance & Financial Clearance: Verify insurance eligibility, benefits, and medical necessity. Obtain necessary authorizations, provide financial estimates, and collect pre-payments (co-pays, deductibles, prior balances).
Medical Coding: Enter appropriate ICD-10 codes for registration and billing purposes at the point of scheduling.
Issue Resolution: Process and correct accounts held internally or rejected by payers due to registration, authorization, or financial clearance errors.
Compliance & Service: Maintain strict adherence to HIPAA privacy policies and provide welcoming, respectful customer service to all patients and their families.

Skills

healthcare scheduling

patient registration

billing

Qualifications

Years of experience: 3 years

Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.