Job Details

Job Title

Under the direction of the Operations Manager, will provide vision, oversight, direction, and leadership to the Hydronic Virtual Construction team through shared vision and clear communication that holds everyone accountable to company goals. You will oversee all the operational aspects of your assigned Virtual Construction team and facilitate the workforce and resources needed to ensure each project is constructed safely and following design, quality, budget, and schedule requirements. The position will provide a rewarding work environment with opportunities of growth for team members and maintain an environment which will produce increased involvement, cooperation, and teamwork, thereby increasing output and overall operational efficiency.

Supervisor, Virtual Construction - Hydronics

Lead Detailer, Virtual Construction - Hydronics

Detailer, Virtual Construction Hydronics

Lead and oversee Hydronic Virtual Construction leadership and detailers in your assigned area to ensure standards and processes are aligned to achieve consistent predictable outputs that are in line with company goals and standards.

Foster a support mentality within the group such that everything done within the Virtual Construction team is to facilitate a more efficient installation of the project at a higher level of quality than if the project hadn't utilized the Virtual Construction team.

Assist direct reports with:

Resource management

Assignment of project lead positions

Proper team assignment for all projects

Execution strategies for assigned projects

Resolution of issues, challenges and obstacles

Understanding and execution of QA/QC protocols

Understanding and ensuring compliance to applicable Building and Mechanical codes

Assist Operations Manager in the creation, modification, and alignment of standard processes to sustain "Best Practices" in the industry across all locations and regions to ensure they are aligned and have the ability to be self sufficient

Conduct and/or participate in regular departmental meetings

Evaluate and advise on means and methods of continuous improvement within the Virtual Construction group to increase efficiency, improve quality, and lower operating costs to meet project goals

Provide input to Operations Manager and Sales Leadership on resource availability and project labor budgeting

Evaluate and recommend modifications and enhancements to the companies BIM execution plan and SOP to support the most efficient fabrication and installation possible

Monitor and advise on quality control measures to ensure high-quality output at or above industry standards

Coordinate with the Construction Technology, Engineering and Construction Operations leadership teams to identify areas of improvement to support optimal collaboration across the company to facilitate improvements in design, fabrication, and installation practices on projects

Coordinate with the Training team to develop and deploy training materials necessary to support the growth and development of the Virtual Construction team

Assist Operation Manager with departmental budget and financial planning

Advise on modifications and maintenance of submittal standards library

Assist Regional Sales Leadership with strategic pursuits

Prepare for and attend project pursuit interviews/presentations as needed

Other tasks and duties as assigned by supervisor and/or upper management

Understand and support the strategic plan and corporate vision

Continual development and implementation of processes and procedures to achieve high level quality, productivity and efficiency within the Virtual Construction team and the overall job installation.

Identify, assess, and mitigate risks associated with virtual construction operations (ie: equipment procurement, personnel shortages, workstation availability, document control)

Identify, advise and assist in implementation of good employee retention practices to help guard against poaching and employee discontent.

Adhere to and promote company policies

Instill a culture of accountability, integrity, ethics, and respect within the department

Recruit, train, develop, and mentor leaders across the Virtual Construction Group to ensure culture, values, and standards are met consistently including succession planning to avoid any gaps in strong leadership

Evaluate and advise on the group structure and training needs to facilitate growth and expansion into new markets

Create and foster collaborative relationships among leadership teams across varying departments and locations

Participate in cross-functional initiatives and projects to meet company growth objectives

Work closely with Regional Sales Leadership and other Virtual Construction Leaders on best practices and solutions to meet customer needs

Work closely with field and fabrication leadership to ensure project schedules are met and operating costs are minimized.

Strong written and verbal communication skills

Ability to think analytically and critically about issues

Ability to lead a complex team

Develop and foster strong relationships with internal and external stakeholders

Effectively manage department budgets

At least 5 years of leadership experience

At least 5 years of experience working with, leading others in, and collaborating on improvements to technology and business processes

Bachelor's degree Business, Technology or related field and/or at least 10 years of experience as a detailer

Experience with the various business and corporate software technologies ACCO currently utilizes

MS Office: Word, Excel, Project

Google Workspace: Docs, Gmail, Sheets, Forms

Others: Adobe, ProCore, Bluebeam, Box

CRM/PM Platforms: Bidtracer

Collaboration: Smartsheet, Slack, Revitzio, PlanGrid

Design/Detailing: Autodesk AEC Collection (Revit, AutoCAD, Assemble, Navisworks)

Spooling: MSuite Bimpro

Fabrication: MSuite Fabpro

Trimble

Proficient in English.

Valid driver's license and a clean driving record

Skilled in reading and interpreting plans and specifications

Degree or certification in construction management, engineering, or architecture

Experience in remote training software and technologies used within best-in-class organizations

Experience leading technical teams in the execution of problem solving

Experience with all of the aforementioned existing ACCO software

Proficient in Spanish

Proactivity/Initiative: Recognizes what needs to be done and accomplishes it in a manner appropriate for one's level/position and with minimal supervision.

Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.

Motivation/Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals, takes responsibility, and shows personal humility.

Technical Curiosity/Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback; demonstrating an openness to learning and change.

Insight: The ability to gather and make sense of information that suggests new possibilities.

Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.

People Skills: Is approachable and gains the mutual trust and respect of others. Understands people's strengths & weaknesses and actively seeks to understand others perspectives.

Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.

Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.

Big Picture: Understands and contributes to organizations' short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.

Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.

Execution: Effectively takes a vision and translates into action by including the right people. Identify and remove barriers, when possible to achieve results. Demonstrates appropriate compromise, effective time management, prioritization practices and holds team members (including themselves) accountable for their performance/conduct.

Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Is able to take direction, accept feedback, and take full responsibility for his/her actions. Leads by example through positive influence and ethical leadership with consideration of the entire organization.

The employee may regularly lift and/or move up to 10 pounds, and occasionally lift and/or move up to 20 pounds.

Specific vision abilities required by this job include Close vision and Distance vision.

The auditory/hearing abilities required by the job include the ability to hear customers calling by telephone.

While performing the duties of this Job, the employee is regularly required to sit for prolonged periods, stand; use hands to finger, handle, or