Job Details

The Growth Specialist is a member of Tri Delta's Growth Team and plays a role in bringing Tri Delta's growth strategy to life. This position serves as the on-the-ground project manager for extension projects and new chapter establishments, ensuring seamless execution of recruitment, marketing, and operational setup.

The role is location-dependent during extension projects and will require extended on-site presence in the community where the new chapter is being established. Outside of extension season, the Growth Specialist supports collegiate chapters year-round by advancing recruitment and retention initiatives, assisting with recruitment coaching, and providing hands-on implementation of chapter growth strategies.

KEY RESPONSIBILITIES

Extension and New Chapter Establishment (2-6 months annually)
• Serve as on-the-ground project manager for new chapter establishments, overseeing the full execution of the extension plan.
• Live on-site during the establishment phase to ensure real-time coordination, collaboration, and continuity throughout the project.
• Lead the day-to-day coordination of recruitment logistics, schedules, and operations during the establishment process.
• Oversee the work of the Chapter Development Consultants (CDCs) on-site, ensuring consistency in Tri Delta's approach and execution across all efforts.
• Provide focused coaching and real-time feedback to CDCs and volunteers to ensure high-quality engagement and alignment with the extension strategy.
• Communicate progress, challenges, and updates to the Growth Team and Chapter and Member Support Team to ensure coordinated and continuous improvement.
• Work closely with Growth Team, Brand Advancement, and volunteers to execute marketing and recruitment plans.
• Support recruitment team members and volunteers on-site and virtually to ensure Tri Delta's brand and values are reflected in all interactions.
• Assist in post-establishment transition, ensuring smooth handoff to ongoing chapter support teams.

Chapter Growth and Recruitment Support (6-12 months annually)
• Partner with the Growth Manager, CDCs, chapter officers to implement tailored recruitment and retention strategies.
• Provide focused coaching and intervention to chapters identified through recruitment and retention data, helping them implement actionable strategies to stabilize and grow membership.
• Assist with the development of recruitment resources, training materials, and chapter growth communications.
• Provide focused coaching and intervention to help chapters implement actionable strategies to stabilize and grow membership.
• Respond to day-to-day chapter questions related to membership growth, retention, or continuous open bidding.
• Collaborate with volunteers to ensure chapters are equipped with actionable, data-driven strategies to meet membership goals.
• Contribute to assessment and reporting processes by collecting and analyzing chapter progress data.

Cross-Team Collaboration and Development
• Partner with Brand Advancement on marketing campaigns supporting growth initiatives.
• Provide regular updates on to the Growth Team and Chapter and Member Support Team on chapter progress.
• Support the execution of events such as Growth Summit or officer trainings.
• Collaborate with CDCs on visit assignments specific to membership growth.
• Participate in ongoing professional development and training.

Education

Bachelor's degree in one of the following or a related field: Higher Education Administration, Nonprofit Management, Business, Communications, or a related field.

Experience
• Experience in project or event management, ideally within a collegiate, nonprofit, or membership-based organization.
• Background in recruitment, marketing, or retention initiatives.
• Experience collaborating with volunteers, student leaders, or campus professionals.
• Familiarity with Greek-letter or similar organizational structures preferred.
• Strong organizational and planning skills, with the ability to coordinate multiple priorities and stakeholders.

Skills
• Project Management: Ability to plan, execute, and evaluate recruitment and establishment projects, including logistics, communication, and timeline management.
• Relationship Building: Strong interpersonal skills for engaging campus partners, volunteers, and student leaders.
• Communication: Excellent written and verbal communication skills; ability to convey information clearly and professionally.
• Data Literacy: Comfortable using data to inform decisions, track progress, and report outcomes.
• Adaptability: Thrives in a fast-paced environment with shifting priorities and evolving chapter needs.
• Collaboration: Works effectively a part of a cross-functional team.
• Brand Ambassadorship: Assumes staff role on-site and maintains professionalism with project stakeholders.