Job Details

The Information Services Desk Assistant serves as the primary point of contact for students, faculty, staff, and community accessing Library, Tutoring, and Center for Learning and Innovation (CLI) services. This part-time position provides frontline support for information inquiries, resource circulation, and technology assistance across CLI spaces and reports to the Library Manager of Public Services. Essential Duties and Responsibilities Circulation and Resource Management Utilize borrowing management systems to check out and check in laptops, hotspots, books, and other circulating materials Verify patron eligibility and process equipment loans according to established policies and resolve basic account issues Support with patrons regarding holds, renewals, and overdue items Technology Support Provide basic troubleshooting assistance for common technology issues including printing, wireless connectivity, and equipment setup Provide Tier 1 Canvas support for basic navigation and acces...Library, Assistant, Technical Support, Education, Equipment, Technology