Job Details

About Optima Medical:

Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130+ medical providers, who care for more than 200,000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities Live Better, Live Longer through personalized healthcare, with a focus on preventing the nations top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard! Optima is currently seeking a Front Desk Representative to join our team!

Position Summary:
The Lab Assistant will support daily operations in the laboratory, with a primary focus on labeling and preparing specimens for processing. The ideal candidate will have a strong attention to detail, the ability to work in a fast-paced environment, and a background in phlebotomy, clinical lab, or medical assisting.

Key Responsibilities

Perform specimen intake procedures correctly and within acceptable time frames

Accurately label and organize patient specimens for lab processing

Maintain proper documentation and labeling protocols to ensure specimen integrity

Locate samples for additional testing as needed

Answer calls and messages promptly

Participates in detecting and documenting occurrences that deviate from defined procedures.

Support lab staff with basic tasks including restocking supplies, cleaning workstations, and preparing materials

Follow safety procedures and infection control guidelines at all times

Provide additional administrative or clinical support as directed by lab personnel or management

Qualifications

High school diploma or equivalent required

Medical Laboratory Assistant (MLA) certification or relevant clinical/lab experience (Medical assistance are welcome)

Strong attention to detail and commitment to accuracy

Ability to follow strict protocols and prioritize tasks appropriately

Excellent communication and organizational skills

Comfortable working in a clinical/laboratory environment

Preferred Skills

Experience working with specimens or in a lab setting

Familiarity with EMR systems and lab software, eClinicalWorks, LabTrak, LabDaq

Knowledge of HIPAA and OSHA guidelines

What We Offer

Substantial growth opportunities

Leadership and mentoring

Resources to further career

Fun work environment (lunches, events, holiday parties)

Benefits (medical/vision/dental/401k/paid holidays)

Supportive and positive work environment