Job Details

What You'll Be Doing

• You'll contact payers for medical claims status, followup denials, or partial payments
• You'll obtain payer requirements for timely adjudication of claims
• You'll file claims with appropriate documentation attached
• You'll pursue, maintain, and communicate medical coverage/guideline changes/updates to our internal team and/or customers
• You'll process all incoming and outgoing correspondence as assigned
• You'll verify, adjust, and update Accounts Receivable (A/R) according to correspondence received from insurance company
• You'll help facilitate communication on error and denial trends
• You'll initiate the review/appeals process on disputed claims
• You'll maintain partnerships with Candid's Strategy & Operations team regarding customer accounts and claim trends
• You'll maintain HIPAA guidelines

Who You Are

• You have at least 2 years of experience in revenue cycle management (for medical billing or within healthcare/healthtech)
• You have knowledge of CPT and ICD-10
• You have an investigative mindset and you are comfortable running down problems and suggesting actions based on data
• You are a self starter
• You take pride in your craft and enjoy maintaining a high quality bar, but also believe that "done is better than perfect" and have good intuition around which corners are okay to cut and which aren't
• You have excellent oral and written communication skills
• You have effective multitasking skills
• You have a positive and cooperative attitude in working and communicating with individuals at all levels of the organization

Pay Transparency

The estimated starting annual salary range for this position is $20-$27 USD per hour. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience/qualifications, interview performance, market data, etc.