Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $21.39 per hour / Medical, dental & vision / 401k / PTO - As a Customer Experience Specialist at GOAT Group, you will: Provide exceptional customer service to our clients through various channels, including phone, email, and chat; Resolve customer inquiries and issues in a timely and professional manner; Utilize company resources and knowledge base to troubleshoot and resolve customer concerns; Proactively identify and address potential issues to ensure a seamless customer experience; Collaborate with cross-functional teams to improve processes and enhance customer satisfaction; Maintain accurate and detailed records of customer interactions and feedback; Continuously strive to exceed performance metrics and goals to deliver a top-notch customer experienceHiring Immediately >>