Job Details

divh2Associate Library Director For Access Services/h2pThe Hazy Library and Learning Center at Embry-Riddle Aeronautical Universitys Prescott, Arizona campus invites applicants for the Associate Library Director for Access Services who enjoy working directly with students and faculty, building strong relationships supporting teaching, scholarship, and research to promote academic success./ppThe Hazy Library is committed to an inclusive, equitable working environment. We strive to create a collegial culture of belonging for our staff and students, and welcome applicants from all backgrounds./ppPosition Overview/ppThis position is responsible for providing leadership, management, and supervision for the Hazy Library Access Services unit. Manages circulation functions in the Alma Library Services Platform (LSP), course reserve collection, and direct customer services interactions. Manages the day-to-day access to collections, library operations, including scheduling service desks, facilities use and safety coordination. The incumbent serves as a member of the Library Management Team, conducts research consultations for students and faculty, and serves as a subject liaison to assigned academic departments./ppPrimary Job Functions/ppManagement, Supervision, and Operations/pulliProvides leadership, management, and planning for the Library Access Services unit./liliSupervises three full-time Access Services staff including hiring, training, setting and evaluating performance objectives, and verifying timecards./liliOversee the supervision and comprehensive training program for 20+ student employees, including tutorials. Organize Student Employee Workshops each semester./liliParticipates in group-chat app for regular daily communication with Access Services staff and student employees./liliEstablishes and reviews Access Services goals and objectives based on the library strategic plan./li/ululliFacilitates excellent customer service and bilateral communications between staff and student employees across library service units./liliResponsible for the circulation functions in the Library Services Platform, establishing written policies, procedures, and workflows for books, DVDs, laptops, and technology equipment at the Checkout Desk and Computer Commons Helpdesk./liliResponsible for library operations including library hours, changes in the library calendar, staff schedules, and facilitating student space use./liliResponsible for scheduling staff to ensure that services are delivered to clientele during all hours operation, 7 days a week, including adjustments for weekends, holidays, special events, and summer hours./liliContributes to the coverage of all library service points as needed, including absences./liliOversee compiling statistical data and monthly headcount reports for building use./liliImplements user experience and user centered design./li/ulpCirculation Services and Course Reserve Collection/pulliAdministers all circulation functions, processing notices and reports, charging student accounts, maintaining patron records, and compiling statistical data in the Library Services Platform./liliComply with legal issues of FERPA, patron confidentiality, and data integrity./liliResponsible for policies and procedures for the course reserve collection, including digital lending, copyright clearance, media digitization, and collaborating with the bookstore to provide textbooks./liliProvides library and copyright policy interpretation. Stays current on copyright legislation impacting higher education./liliProvides policy interpretation and diplomatically addresses and resolves patron complaints. Addresses suggestions from the Suggestion Box./li/ulpLibrary Facilities Use and Safety Coordination/pulliResponsible for providing building oversight and library entry access to ensure the safety and security of the facility and its occupants./liliCommunicates library-building needs with Facilities Management, Safety, Custodial, and EagleCard Office./liliOversees work orders and follow up. Initiates emails and telephone calls relating to security incidents, door access and changes, HVAC, lighting, plumbing, building maintenance, and cleaning, so that safe and comfortable facilities are maintained./liliEnsures compliance with American with Disabilities Act to provide accommodations to those who need assistance./liliCoordinates Library safety and emergency preparedness with the Campus Safety Department and Environmental Health and Safety to provide a culture of safety./liliServes as Library Building Liaison with the Business Office and Safety Department./liliLeads and organizes safety training programs for all full-time library employees and student workers./liliUpdates library emergency manual procedures and maintains inventory of emergency supplies./li/ulpLibrary Leadership and Administration/pulliServes as a member of the Library Management Team and contributes to overall library administration, strategic planning, assessment, business plans, budget, policy development and implementation, and outreach communications. Develop special projects and programs to address the changing needs of clientele and to provide advancement of library services and resources./liliParticipates in library budget preparation and administration. Forecasts budget requirements and submit business plan justifications for student wages, revenue from fines, operations and services, and new initiatives./liliDevelops and implements department-wide policies and procedures for the operations and services./liliCompiles and analyzes statistical data, including headcount, and creates reports for Access Services to fulfill needs for building use, annual reports, strategic planning, continuous improvement assessment, accreditation requirements, and federal surveys./li/ulpResearch Consultation/pulliAs a member of the Reference Team, consults and provides research assistance in-person and online. Participate in evening hours as scheduled./liliAdvises students, faculty, and staff on research and evaluation methods, search strategies, ethical use of information, and publication./liliCollaborates with librarians by sharing expertise and knowledge of the curriculum and collections to support interdisciplinary research, scholarship and information resources./liliSupports faculty and student research and scholarship across all phases of the research cycle and across all levels of research expertise to assist with publication and preservation of research./liliAssist clientele with methods to create search strategies to locate, evaluate, and use information. Maintains current knowledge of educational trends, database search enhancements, and implements emerging technologies./li/ulpCollection Development and Subject Liaison/pulliAs a member of the Information Management Committee, responsible for collection development in subject areas to support the curriculum. Identifies, selects, deselects, reviews, and evaluates information resources./liliServes as a subject specialist liaison to assigned academic departments to cultivate and maintain an on-going channel of communication with faculty regarding curriculum, research projects, and student needs. Communicates library services and resources through creating newsletters, emails, and LibGuides./li/ulpOutreach and Engagement/pulliPromotes, plans, and participates in library outreach activities and events by proactively initiating and maintaining regular and ongoing channels of communication with faculty, students, and staff, academic student support and student engagement departments./liliEngages in reciprocal university and campus partnerships to advance shared strategic goals in support of student success and retention. Organizes and coordinates library engagement with campus events, such as new student orientation, OctoberWest, Open House, and Preview Day./liliProvides direction to and participates in the Library Marketing Committee, developing promotional activities, programs and materials, and social media presence and content delivery to advocate library services and resources to the learning community. Develop and oversee budget for student services marketing programs and projects./liliParticipates in the evaluation and updating of the librarys website./liliServes on library, campus and university committees as appropriate./liliRepresents the university in scholarly and creative achievement contributions at conferences and seminars, and in the community. Attend conferences and workshops. Participate in professional associations./li/ulpPosition may include other duties as assigned by the supervisor./ppParticipate in evening hours rotations as scheduled./ppEmbry-Riddle: A Global Leader in Aviation and Aerospace/ppWith vibrant campuses in Daytona Beach, FL, and Prescott, AZalong with a Worldwide network spanning roughly 120 global locationsEmbry-Riddle proudly stands as the worlds largest aviation and aerospace university. Now celebrating our 100th year, we continue to lead innovation in STEM education, serving more than 30,000 students worldwide. Our cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space prepare the next generation of leaders shaping the future of flight and beyond./ppClick here to take a virtual tour of the Prescott Campus!/ppPerks Await You at Embry-Riddle!/pulliGenerous Time Off: Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Years Day./liliTuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.lt;//li/ul/div