Job Details

Description

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!

The HR Technology Sr Analyst - Talent Management is responsible for supporting all talent and performance management systems, ensuring a positive candidate experience and alignment with United's overall global talent strategy. The Sr Analyst applies technical knowledge and skills to support the talent technology systems, which include Workday, PeopleSoft and others. Must diagnose organizational needs and propose solutions to develop and deploy system enhancements across the Talent technical stack.

Job overview and responsibilities

• Provide day-to-day operational support for HCM processes by applying both analytical and techno-functional expertise
• Serve as the configuration resource for assigned functional area, ensure successful implementation of new functionality and processes within project timelines, and define options/solutions for how to best support business requirements
• Ensure thorough documentation of conceptual design, and end-to-end processes while being accountable for unit testing, and defect management
• Support and align adjacent technologies to create a coherent and connected employee experience
• Support User Acceptance Testing (UAT) resources to successfully test solutions
• Implement and monitor operational processes to meet evolving business needs
• Partner with Talent Management COE to design and refine Performance and Talent Management processes, system requirements, workflows, and integrations
• Continuously assess existing processes to identify optimization opportunities and strengthen controls, efficiency and use experience
• Configure Workday Talent and Performance modules including but not limited to templates, reviews, talent reviews, succession and other business processes based on business requirements
• Support configuration and maintenance of adjacent systems in support of talent management requirements
• Build and maintain reports, dashboards and scorecards providing managers with actionable talent insights
• Ensure security and data accuracy
• Thoroughly unit test processes and reports to ensure they meet business requirements
• Drive defect management and root cause analysis
• Collaborate and shadow other HR Solution Consultants to understand upstream and downstream impacts and ensure cross functional alignment
• Provide back-up support across other HR Solutions domains as necessary

• 3+ years of hands-on Workday HCM configuration experience including talent and performance management
• 3+ years of experience with HR processes
• Ability to work effectively in both structured and unstructured environments, balancing multiple priorities and deadlines
• Strong consultative, analytical, and problem-solving skills
• Excellent oral and written communication skills with the ability to translate complex requirements into clear functional requirements
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

• Workday Pro Certification in Talent and Performance
• Experience administering with listening tools such as Peakon and Qualtrics
• Understanding of touchpoints across Talent, Performance, Learning and broader HCM processes