Job Details
Remote Customer Service
2026-01-30 Aston Carter all cities,AK
Description:
Job Type & Location
This is a Contract to Hire position based out of Eden Prairie, MN.
Pay and Benefits
The pay range for this position is $21.50 - $21.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Feb 12, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com for other accommodation options.
Schedule: Evenings and/or weekends may be required
Experience Level: Entry Level
About the Role
We are seeking a detailoriented and customerfocused Logistics Operations Coordinator to support daily shipment operations. This role is ideal for someone who enjoys working in a fastpaced environment, managing multiple priorities, and collaborating with customers and carriers to ensure seamless transportation execution.
Key Responsibilities
- Manage endtoend shipment operations, including order creation, load building, scheduling, tracking, event entry, and invoicing in accordance with standard operating procedures (SOPs) and quality standards
- Monitor task boards and emails to ensure timely completion of shipment activities
- Document shipment events accurately and validate load data within internal systems
- Identify and escalate shipment issues, discrepancies, or urgent requests as needed
- Support customer and carrier inquiries, ensuring timely followup and high levels of satisfaction
- Ensure all load data meets company and customer accuracy standards
- Perform additional duties as assigned to support operational success
- High School Diploma required
- Previous customer service experience in a call center and/or office environment
- Proficiency with Microsoft Office (Outlook, Excel, Word)
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Willingness and availability to work evenings and/or weekends
- Strong communication, prioritization, and timemanagement skills
- Experience working in roles requiring high accuracy and data validation
- Entrylevel opportunity with handson training
- Exposure to logistics and supply chain operations
- Collaborative team environment with growth potential
- Opportunity to build transferable skills in customer service, operations, and problemsolving
Job Type & Location
This is a Contract to Hire position based out of Eden Prairie, MN.
Pay and Benefits
The pay range for this position is $21.50 - $21.50/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Feb 12, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ...@astoncarter.com for other accommodation options.