Job Details

Job Description

Join our team and embrace a customer-first strategy that creates an outstanding shopping experience through exceptional service! As the Bakery Department Manager, you will play a key role in creating a safe and clean environment that encourages customers toreturn. You will contribute to achieving sales and profit goals, ensuring the highest quality standards are met within the department.

Responsibilities

• Build trust and respect among team members while effectively communicating relevant information.
• Foster collaboration and promote teamwork to reach company and store objectives.
• Set performance goals for the department and empower associates to meet or exceed them.
• Schedule team members adequately to manage customer volume during operating hours.
• Train and mentor associates on job performance and participate in performance appraisals.
• Comply with all local, state, and federal laws as well as company policies.
• Create a welcoming atmosphere for customers and inform them about bakery specials while recommending items to enhance their shopping experience.
• Stay informed about the products sold in the department and provide accurate information to customers.
• Prepare bakery items according to customer requests and utilize proper bakery equipment, offering product samples to encourage exploration of new items.
• Ensure customers receive fresh products in the correct portion sizes to minimize waste.
• Utilize bakery equipment in compliance with company guidelines.
• Partner with store management to develop and execute a department business plan that drives results.
• Prepare seasonal critiques for the sales and merchandising supervisor.
• Keep updated on current and upcoming promotions and share this information with associates.
• Monitor and control departmental expenses effectively.
• Assist in preparing the store budget and conducting profit and loss reviews, taking action based on financial reports.
• Manage routine price changes by updating shelf tags and promotional displays.
• Organize and supervise the inventory control process.
• Adhere strictly to food safety regulations and guidelines.
• Implement safety programs by complying with safety protocols and reporting unsafe conditions.
• Engage in proactive maintenance by inspecting equipment and reporting necessary repairs.
• Inform management of any customer or employee accidents.
• Report all safety risks and illegal activities, including theft or fraud.
• Maintain composure in a fast-paced and sometimes high-stress environment.
• Resolve conflicts in a constructive and non-confrontational manner.
• Act with integrity when handling customer and business information.
• Follow directions carefully and seek help to address customer and business issues when necessary.
• Provide support and assistance to all customers, including minors, individuals with special needs, and older adults.
• This position requires the ability to perform all essential functions with or without reasonable accommodation.

Qualifications

Minimum Requirements:

• Strong communication skills
• Basic math knowledge
• Aptitude for handling stressful situations
• A current food handler's permit upon employment

Desired Qualifications:

• A high school diploma or equivalent
• Previous management experience
• Experience in a bakery or similar environment

About Us

Fry's Food Stores is a proud member of The Kroger Company family. With over 120 stores serving customers in Arizona, we remain committed to innovation and creating exceptional experiences centered around food and community. We value our people and strive to provide the necessary ingredients for you to succeed in your career and personal life. Whether you're looking for a part-time position or a pathway to a new career, we offer fresh opportunities. Apply today and become part of the Fry's family!

What you can expect from us:

• Comprehensive healthcare options, including medical, dental, vision, and prescription plans.
• Flexible scheduling with paid time off, including holiday and sick pay for eligible associates.
• Emotional and financial support through our Employee Assistance Program and financial tools.
• Discounts on purchases, including food and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• A wealth of growth opportunities through training programs and career pathways.