Job Details

[Customer Service / Remote] - Anywhere in U.S. / $22 per hour - As a Member Service Coordinator at Ro, you will: Respond to member inquiries across email, internal platforms, and phone support; Help with member onboarding, product education, and general troubleshooting across our website and mobile app; Help troubleshoot issues with account management, shipments, and billing; Be the eyes and ears of our members, proactively surfacing feedback, patterns, and insights to cross-functional teams to help improve tools, processes, and the overall member experience; Find creative, fun, and professional ways to deliver the best possible support for our patients...Hiring Immediately >>