Job Details

Customer Care Representative - Prescott, AZ

Join to apply for the Customer Care Representative - Prescott, AZ role at Davidson's Inc.

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Join a Fast-Growing Team Where Your Passion for Customer Service Makes a Real Impact!

You'll be the voice of an expanding company that values relationships, excellence, and customer satisfaction. Were looking for a motivated and detail-oriented Customer Care Representative to be the frontline hero for our dealers, shaping customer experiences, solving problems, and driving loyaltyall while growing your career in a supportive and energetic environment.

Key Responsibilities

• Inbound Call Service
• Order Management
• Product Support
• New Customer Contact & Account Setup
• Customer & Internal Communication
• Issue Resolution

Pay & Benefits

Davidsons is a business casual environment that offers a generous benefits compensation package including a starting pay of $20.50 p/hour. Our voluntary benefits include family Medical, Dental, and Vision coverages as well as supplemental life insurance, flexible spending accounts, short?term/long?term disability plans, cash benefit supplemental insurance plans, and a 401(k) with a generous match!

About Davidsons

Founded in 1932, Davidsons has grown into one of the nations top firearms wholesalers. Headquartered in Prescott, Arizona we proudly distribute over 90 brands of firearms to dealers nationwide. Davidsons GuaranteeD Lifetime Replacement Program and its consumer website GalleryofGuns.com are two of Davidsons unique services designed to help promote the business of our dealers.

Our vision is to be a firearms distribution company that creates, develops, and nurtures strong customer, employee, vendor, and industry relationships, while always conducting ourselves honorably as we excel in the performance of our jobs and the fulfillment of our corporate social responsibilities.

To apply for this position, please reply to this ad with your cover letter and resume via email to ...@davidsonsinc.com.

All candidates must be at least 21 years of age and can pass a criminal and credit background check as well as a pre?employment drug test.

To learn more about career opportunities at Davidsons, click on the CAREERS link on GalleryofGuns.com.

Requirements

• Energetic problem solver
• High school diploma or equivalent
• 2+ years of customer service or call center experience
• Strong communication (verbal and written) and interpersonal skills
• Proficient in Microsoft Office Suite

Seniority level

Entry level

Employment type

Full?time

Job function

Other

Industries

Retail

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