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JOB TITLE: Supply Clerk
DEPARTMENT: Operations Support
REPORTS TO: Support Services Supervisor
FLSA STATUS: Non-Exempt

JOB SUMMARY:
Responsible for managing supplies inventory using computer systems for data entry, order processing, and reporting. Provides customer services to internal teams and vendors while resolving issues and ensuring timely delivery. Requires strong problem solving skills and proficiency with inventory software and Microsoft Office.

ESSENTIAL DUTIES/FUNCTIONS:

• Use computer systems daily to input, retrieve, and verify inventory data; maintain accurate records and generate reports.
• Manage inventory control by updating stock levels, assigning numbers, and reconciling physical counts with electronic system records.
• Process supply requests and orders using online database; prepare purchase orders, requisitions, and related forms.
• Communicate with vendors via email/phone for quotes, order placement, and delivery follow-up.
• Check incoming materials for accuracy and quality against invoices and system data.
• Troubleshoot inventory discrepancies and resolve supply related issues promptly.
• Provide responsive customer service to internal teams, ensuring timely fulfillment of requests.
• Prepare and distribute supplies to various locations; may transport materials as needed.
• Monitor and maintain specialized systems (e.g., oxygen inventory, battery charging) and report issues.
• Ensure security and proper storage of supplies and equipment; maintain organized stock areas.
• Perform minor repairs and prepare equipment for use or disposal.
• Collaborate with team members to improve processes, reduce turnaround times, and enhance service quality.
• Apply problem solving skills to identify root causes and implement effective solutions.
• Adapt to changing priorities and manage multiple tasks in a fast-paced environment.
• Demonstrate professionalism and accuracy in all communications, documentation, and customer interactions.
  
  QUALIFICATIONS:

Experience:

• Experience in a retail store, warehouse, or inventory control function preferred.

Education:

• High school diploma or equivalent.

Skills:

• Knowledge of Microsoft Office.
• Knowledge of Inventory Control software.
• Ability to make arithmetical computations to reconcile physical count with inventory records and order requests.
• Ability to disassemble, inspect, clean, and reassemble medical equipment utilizing appropriate hand tools and accessories.
• Knowledge of inventory maintenance and control principles and practices.
• Knowledge of medical terminology/equipment preferred.
• Basic computer skills and understanding of related software applications.
• Knowledge of recordkeeping practices.
• Ability to research vendors and suppliers.
• Strong negotiation and interpersonal skills.
• Copier/scanner/fax.

Credentials/Licenses:

• Valid state drivers' license
• EVOC Certification preferred
• EMT license preferred

REPORTING RELATIONSHIPS
Reports to: Support Services Supervisor
Interrelationships: Operations; Clinical; Operations Management

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

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