Job Details

Merchandise Manager

Talking Rock Ranch, in Prescott, AZ is excited to announce an exceptional career opportunity for a Merchandise Manager. We are seeking a dynamic, service-oriented professional who thrives in a hospitality-driven environment and is passionate about delivering outstanding experiences to our Membership.

General Purpose: Ensures merchandising priorities, strategies and tactics are aligned with the standards of the facility and follow the established merchandise plan.

Essential Duties:

• Establishes merchandising plans, implements action steps and adjusts plan based on progress towards goals.
• Maintains effective stock levels and ensures stock presentations are appropriate for all seasons.
• Sell and maintain merchandise while providing member and guest service.
• Places special orders upon member and/or guest request.
• Receives merchandise, prices merchandise, enters into POS system, and monitors inventory levels.
• Presents merchandise in attractive displays and rotate always keeping a fresh look. Works closely with the accounting office on accounts receivable and accounts payable issues. Ensures available discounts are utilized.
• Creates weekly displays showcasing new and unique products.
• Ensure stockrooms are kept organized so that items are easy to locate.
• Ensures replacement and return policies are adhered to.
• Ensures follow-up on past due orders and that canceled orders are communicated timely.
• Compiles and monitors daily sales forecast reports.
• Manage department members that may include, but are not limited to: Merchandising Clerks, Sales Attendants.
• Assure us that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Regular and reliable attendance.

Position Overview:

• The Merchandise Manager will oversee and manage all retail operations across three distinct outlets on property.
• Golf Shop Annual Merchandise Revenue: $320,000.
• Coop's General Store Annual Merchandise Revenue: $22,000.
• Outfitters Annual Merchandise Revenue: $80,000

Education/Experience:

• Certificate from college, technical school or accredited facility; or three to six months related experience and/or training; or equivalent combination and experience.

Physical Demands:

• Regularly stands, walks, reaches with hands and arms, talks or hears.
• Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches.
• Frequently uses hands. Frequently lifts up to 25 pounds. Regularly lifts up to 50 pounds.

Environment/Noise:

• Noise level is moderate.

Certificates/Licenses:

• None Required

Job Knowledge, Skill, and Ability Preferences:

• Ability to read and speak English may be required to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Previous experience with Point of Sale (POS) systems. Specifically, Jonas.

Annual Compensation: $75,000 - $85,000. Pay rate is commensurate with experience. Additional compensation is available through an annual merchandise commission.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.