Job Details

Job Description

Apply now

Shop/Field Technician - U/N

Posting Start Date:

10/9/25

Job Location (Short):

Prescott, Arizona, USA, 86305

Requisition ID:

34266

Onsite or Remote:

Hybrid Position

Join Komatsu and Be Part of Something Big!

Job Overview

Timely, effective repairs of machine components in the shop.

Scope

• Maintain an annual repair efficiency of 85%
• Maintain annual rework hours (as a percentage of hours billed) of less than 3%
• Must be able to meet standard repair times as defined by Komatsu Equipment Company (KEC) job codes listed in PFW
• Maintain all company balanced scorecard goals
• Maintain a minimum average score of 4 - 6 on the Technical Section of the Technician Competency Matrix
• Maintain a minimum average score of 4 - 6 on the Soft Skills Section of the Technician Competency Matrix
• Attain a score of no lower than 7 on the Safety Section of the Technician Competency Matrix

Key Job Responsibilities

• Complete assigned jobs and task to meet flat rate times and re-do metric.
• Work safely and follow all KEC/Customer safety policies and procedures.
• Complete related paperwork and access databases require to complete job (work order, parts order, JSA, DBS, SIMS, SIS web, STW) accurately and timely.
• Follow contamination control and HAZMAT rules and regulations.
• Remove and install parts, disassemble and assemble components, and test and adjust assemblies with minimal supervision.
• Ability to provide accurate quotes and pricing estimates to the customer.
• Diagnose and troubleshoot problems, give recommendations for repairs.
• Test and verify correct operation of all repairs and adjustments.
• Apply general failure analysis and procedures to determine proper diagnosis.

Qualifications/Requirements

• High school diploma or general education degree (GED) required.
• Associate Degree in Diesel Technology or equivalent preferred.
• Minimum of 2 years related experience and/or training; or equivalent combination of education and experience.
• Flexibility to work various schedules including shift work.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence and memos
• Ability to write simple correspondence
• Ability to effectively present information in one-on-one and small group situation to customers, clients and other employees

Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
• Ability to compute rate, ratio and percentages
• Ability to calculate figures and amounts such as percentages, area, circumference and volume
• Ability to deal with problems involving several concrete variables in standardized situations

Computer Skills
Knowledge of database software, Internet software, manufacturing software and order processing systems

Analytical Skills
Uses intuition and experience to complement data

Problem Solving Skills
Identifies and resolves problems in a timely manner

Customer Service Skills
Responds promptly to customer needs

Oral and Written Communication Skills
Speaks and writes clearly and informatively

Teamwork Skills
Balances team and individual responsibilities

Planning/OrganizationalSkills
Prioritizes and plans work activities

Professionalism
Reacts well under pressure; accepts responsibility for own actions; follows through on commitments

Quality
Demonstrates accuracy and thoroughness; monitors own work to ensure quality

Quantity
Meets productivity standards; completes work in a timely manner

Safety
Observes safety procedures; reports potentially unsafe conditions

Adaptability
Adapts to changes in the work environment; able to deal with frequent change, delays or unexpected events

Additional Information

Certificates, Licenses, Registrations

• Certified to operate a forklift and/or manlift.
• May be required to complete a DOT physical.
• Required to complete MSHA certification.
• May be required to complete respirator certification.

Tooling

Must have a basic set of mechanics tools that meet minimum requirements as defined on Komatsu Equipment Company technician tool list

Policies and Procedures

Abide by all Company policies and procedures

Work Environment

• Regularly exposed to moving mechanical parts and toxic or caustic chemicals.
• Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions.
• Occasionally exposed to extreme heat; risk of electrical shock and vibration.
• Noise level in the work environment is usually moderate.

Hiring Range

At Komatsu, your base pay is one part of your total compensation package. This role pays $$35 - $45. The actual offer will consider a wide range of factors, including experience and location.

Diversity & Inclusion Commitment

At Komatsu we come from diverse backgrounds, with unique perspectives, experiences, and contributions.We are committed to creating a workforce that is reflective of the communities we work and live in. We believe that our people are part of our shared purpose.We are authentic, ambitious, and innovative in our pursuit of Diversity & Inclusion.United, we are on a journey towards a sustainable future that creates value together.

Company Information

Komatsu is a world leader in manufacturing construction, mining, forestry, and industrial heavy equipment.Founded in 1921, Komatsu has a long history of quality, reliability, innovation, and excellence.Headquartered in Tokyo, Japan, Komatsu facilities, distributors and dealers are in more than 140 countries and employ more than 60,000 people.Komatsu offers a diverse and challenging work environment, where you can grow your skills and career, and contribute to a sustainable, clean-energy future.If you are looking for a company that values your talent and potential, be a part of something big and join a team that is shaping the world!

If you want to learn more about Komatsu, please visit our website at

Apply now