Job Details

Job Title: Senior Design Operations Specialist

Location: Remote

Job Type: Full-Time

Company: The Moore Group

About The Moore Group: The Moore Group is a management consulting firm specializing in change management and business adoption. For over 27 years, we've supported Fortune 500 companies with high-impact solutions that drive digital transformation. Our corporate culture promotes low attrition and high client satisfaction - making us a trusted long-term partner.

About the Role

The Moore Group is seeking a Senior Design Operations Specialist to support our Fortune 100 pharmaceutical client.This role would support UX Design and is ideal for a project coordinator or project manager with a passion for user-centered design, operational excellence, and cross-functional collaboration.

You'll work with a diverse and talented team of designers and researchers, helping to coordinate the delivery of multiple projects, manage workflows, and facilitate effective communication across a global organization.

Key Responsibilities

• Coordinate project requests and manage timelines, milestones, and deliverables
• Understand project objectives within the broader business context
• Collaborate with cross-functional teams across DesignOps, UX, Research, Development, and Business Adoption
• Develop and manage project plans, schedules, and resource allocation
• Maintain effective communication with stakeholders and provide regular status updates
• Facilitate internal meetings, workshops, and team-building activities
• Support the SAFe Scaled Agile process, including maintaining educational materials and participating in PI Planning
• Drive continuous improvement by implementing improved workflows and team processes
• Support teams in navigating complex UX ecosystems and driving innovation

• Experience in project management or coordination (certification preferred)
• Strong written and verbal communication skills
• Familiarity with user-centered design principles, UX/UI
• Ability to manage multiple projects in a fast-paced, global environment
• Strong organizational and problem-solving skills
• Experience in Agile environments
• Excellent Proficiency in Microsoft Office (Excel, Powerpoint, Teams, Outlook)
• Life Sciences and/or manufacturing industry experience is a plus
• Familiarity with emerging technologies and digital innovation