Job Details

What You Will Do

• Set-up, deliver and install personal computers, telephones, networking, and peripheral equipment using established and defined procedures and processes.
• Perform preventative maintenance on voice and data communication systems and associated hardware maintaining accurate documentation.
• Actively participate in Safety and Environmental programs, ensure MIS policy compliance and site operational goals.
• Perform voice, network, and PC and basic wireless troubleshooting to isolate and diagnose infrastructure problems.
• Perform other duties as required.

• Two (2) years of experience in computer/electronic systems hardware/software troubleshooting, maintenance, and repair.
• Demonstrated technical expertise in the installation, repair and maintenance of PC hardware, software, printers, fax machines and telephone handsets.
• Ability to effectively analyze, troubleshoot and diagnose issues with computers, peripherals, cellular and voice systems.
• Basic understanding of networking concepts, protocols and technology including wireless networking equipment
• Basic knowledge of voice systems (PBX/VoIP)
• Skill in effective communication, both verbal and written
• Ability to work weekends, holidays, rotating shifts and both scheduled and unscheduled overtime as business dictates.
• Must be customer service-oriented and possess good organizational skills.
• Ability to develop and maintain awareness of occupational hazards and safety precautions.
• Skilled in following safety practices and recognizing hazards.

• High School diploma or GED
• A+ Certification
• Network+ Certification