Job Details

Overview

Empower AI is an AI company focused on government solutions, providing federal agency leaders with tools for workforce transformation. Based in Reston, VA, with over three decades of experience, our platform aims to enhance government workforce creativity and productivity. Visit www.Empower.ai for more information.

Recognized as a 2024 Military Friendly Employer by Viqtory, Empower AI supports active-duty and veteran employees.

Responsibilities

Position: Local Area Network (LAN) Sustainment Managed Systems Engineer

Support the Army Network Enterprise Technology Command (NETCOM) on the ADCNOMS contract, focusing on DoDIN-A Cybersecurity and Network Operations. LANs are within limited areas, interconnected by WANs, and include various infrastructure components such as switches, wireless access points, and media converters.

Key Responsibilities:

• Analyze DoDIN-A LAN performance and document findings monthly.
• Recommend network modifications for optimal performance.
• Maintain enterprise system documentation.
• Conduct Change, Configuration, and Release Management activities.
• Create documentation for emerging technologies and capabilities.
• Perform vulnerability scans and compliance checks supporting RMF.
• Develop artifacts like system functionality documentation, security plans, and configurations for system ATOs.
• Update POA&M in eMASS for each capability.
• Manage system changes using approved templates and CMDB.
• Maintain baseline configurations within the ITEF.
• Participate in technical forums and provide enterprise compliance analysis.
• Support data mining, visualization, and reporting efforts.
• Test system limitations and recommend improvements.
• Support automated software delivery and configuration management.
• Develop and release mitigation plans for Cyber Tasking Orders.
• Create system-specific KPIs and analysis reports.
• Draft enterprise system architectural diagrams and support fielding activities.
• Monitor incident queues, respond promptly, and generate KPI reports.
• Provide Tier III support and coordinate with various cyber centers and support teams.
• Document errors, problems, and solutions during operations.
• Escalate incidents with proper approval and draft remediation guidance.

Qualifications

Minimum Requirements:

• Secret Security Clearance
• CCNA and JNCIA-Junos certifications
• Bachelor's degree
• 7–12 years of experience
• Expertise in IP data networking, Cisco and Juniper equipment, network security, operating systems (Linux, Windows, IOS, JUNOS, Screen OS), and troubleshooting tools like WireShark
• Experience with VLAN, QoS, NAC, 802.1x, DHCP, Wireless Technologies, Performance Analysis, Python scripting, and basic virtualization/cloud technologies

Preferred Qualifications:

• CCNP and JNCIP-Junos certifications
• DoD Cyber Workforce Framework (DCWF 632) Systems Developer Advanced qualification or equivalent
• ITIL v4 Foundations certification

Physical Requirements:

• Sitting, standing, ambulation, stooping, kneeling, crawling, and travel (up to 10%)

About Empower AI

Empower AI is committed to merit-based hiring, promoting diversity and inclusion. We are a VEVRAA Federal Contractor.