Job Details

[Accounts Receivable / Billing / Remote] - Anywhere in U.S. / Competitive pay + bonuses / Medical, dental & vision / 401k match / PTO - As a Collections Specialist at Routeware, you will: Monitor and review customer accounts for delinquency and initiate collection efforts; Communicate with customers via phone, email, and other channels to collect outstanding payments; Document all collection activities and maintain accurate records of customer interactions; Negotiate payment plans and settlements with customers to resolve delinquent accounts; Escalate unresolved issues to the appropriate department for further action; Provide exceptional customer service and maintain a positive and professional demeanor at all times; Follow up with customers to ensure payment commitments are met and resolve any issues or concerns that may arise...Hiring Immediately >>