Job Details

Looking for a Patient Services Coordinator in Tempe, AZ

• remote

• $20 hour

• High Volume Calls (inbound)

Description

• This role focuses on Primary Care Physicians referring their patients to Specialist

• To be successful in this role a new hire would be focusing on verifying benefits and scheduling patients with Specialist Doctors

• The position requires excellent listening skills, the ability to research member and provider questions, and to provide timely follow-up ensuring that all questions or concerns have been fully addressed. The Patient Navigator must at all times demonstrate a supportive demeanor while maintaining a positive, caring and professional attitude.

• Attendance for this role is important!!! NO Missed day

• Experience with Referral and Authorization is a plus not required

• The R&A Coordinator will be required to take both inbound and outbound calls

• This role will work from an Auto-Dialer (80 calls per day)

• Metric Goal: 25 Referrals per day

• 4 hours of the day the R&A Coordinator will be taking high volume inbound calls

• The dept focuses on Specialty Doctors

• Types of specialties: (Just a few)

• Surgical

• OBGYN

• Pediatrics

• Radiology

• Physical Therapy

• Internal Medicine

• Orthopedics

Skills

Patient Access, Patient Registration, Customer service, Patient Scheduling, Patient Referral, Explanation of Benefits, EOB, EMR, Patient care, Triage, Insurance verification, Medical assisting, Medical terminology, Appointment scheduling, Prior authorization, Medical insurance, Health care, Outbound calls, Administrative skills, Coordination of benefits, Data entry, Medical billing, Administrative support, Epic

Additional Skills & Qualifications

2+ years healthcare experience, specialty referral experience, and outside of pharmacy referrals, MA if possible.

call center experience

• Patient Registration, Scheduler, Prior Authorization

• Medical Office or Healthcare environment

• Medical terminology, Insurance verification, insurance benefit knowledge, referral processing and authorization experience required.

• High school diploma or equivalent (GED)

• Excellent listening skills required.

• Must possess the ability to work independently with strong organizational, communication and interpersonal skills to support the management of multiple priorities with significant attention to detail for project completion.

• Must maintain member confidentiality at all times.

• This role focuses on Complex Specialty Medical Services. Medical terminology knowledge is a must!

Next steps: please apply directly if you HAVE the experience and are qualified and serious applicant. I will reach out to you in the next 1-10 business days!

Pay and Benefits

The pay range for this position is $20.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 13, 2025.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.