[Call Center / Customer Service / Remote] - Anywhere in U.S. / Up to $22 per hour - As a Customer Support Rep at Calibrate, you will: Efficiently manage a high volume of inbound member calls in a professional, timely and caring manner while providing accurate answers and information; Identify members needs by asking clarifying questions, researching issues and providing solutions and/or alternatives within established workflows; Engage, support, and retain members by building rapport and going the extra mile while providing compassion and empathy that results in solutions; Thoroughly document all member interactions, next steps and escalating to your manager as appropriate...Hiring Immediately >>