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Job Details

Licensed Insurance Customer Service

  2025-05-01     Staff My Agency     Prescott,AZ  
Description:

State Farm Agency, located in Prescott, AZ is currently looking for a talented, caring, professional to join our team as a State Farm Team Member. This is a position focused on Customer Service and sales for a well-established State Farm Agent.

If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! You will work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience while helping to grow the agency!

Responsibilities include but not limited to:

  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
What we provide:
  • Base Salary plus Commission and Bonus
  • Paid Time Off (vacation and personal/sick days)
  • Health Stipend
  • SIMPLE Retirement Plan with Match
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements:
  • Property & Casualty license
  • Life & Health license (must have or be in the process of obtaining)
  • Bilingual Spanish/English a plus!
  • Insurance Sales Experience/ Property & Casualty and L/H licenses preferred
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Ability to multi-task
  • Ability to effectively relate to a customer
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.


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