Job Details

Job Description: First Assistant PGA Golf Professional

Position Overview: The First Assistant PGA Golf Professional supports the Head Golf Professional in managing the daily golf operations, ensuring an exceptional golf experience for members and guests. This individual plays a key role in staff supervision, player services, merchandising, and instructional programs, while upholding the highest standards of customer service and professionalism.

Key Responsibilities:

1. Golf Operations:

• Assist in managing daily golf course operations, including tee time reservations, pace of play, and tournament setup.
• Supervise and train golf shop staff, outside service teams, and marshals.
• Enforce golf course policies and etiquette to ensure an enjoyable experience for all players.

2. Instruction and Player Development:

• Provide private and group golf lessons to players of all skill levels.
• Assist in developing and implementing instructional programs and clinics.
• Promote player development initiatives, such as junior golf programs, women's golf events, and beginner sessions.

3. Tournaments and Events:

• Organize and oversee tournaments, outings, and special events.
• Assist in preparing tournament schedules, formats, and marketing materials.
• Utilize tournament software to manage registrations, pairings, and scoring.

4. Merchandising:

• Support the Head Golf Professional in purchasing and managing inventory for the golf shop.
• Merchandise products attractively and ensure proper pricing and promotions.
• Monitor sales trends and assist in meeting revenue goals.

5. Customer Service:

• Foster strong relationships with members, guests, and staff.
• Address and resolve customer concerns promptly and professionally.
• Maintain a welcoming and organized golf shop environment.

6. Facility Maintenance:

• Ensure the golf shop, practice areas, and rental equipment are in excellent condition.
• Conduct regular inspections and coordinate with maintenance teams to address issues.

Qualifications:

• PGA Class A Membership or active pursuit of PGA certification.
• Strong knowledge of golf rules, equipment, and operations.
• Previous experience in a golf professional role, with supervisory experience preferred.
• Excellent communication, leadership, and interpersonal skills.
• Proficiency in golf-related software IBS, Golf Genus, Chelsea.
• Ability to work flexible hours, including weekends and holidays.

Key Attributes:

• Passion for the game of golf and a commitment to growing the sport.
• High level of professionalism, integrity, and attention to detail.
• Team-oriented mindset with a focus on mentoring and coaching staff.
• Strong sales and customer service abilities.

Compensation:

• Competitive salary with performance incentives.
• Benefits include health insurance, retirement plans, professional development opportunities, and playing privileges.

• This role is ideal for ambitious golf professionals who want to advance their careers while contributing to the success of a premier golf facility.