Job Details

Salary: $16.00 Hourly

Location : Prescott, AZ

Job Type: Casual Part Time (Less than 20 hours/week)

Job Number: 2024-00145

Department: PAC - Front of House

Opening Date: 08/05/2024

Description of Position

Performing Arts Box Office Assistant, Part Time

Hiring Rate: $16/hour

The PAC Box Office Assistant will support the PAC in an effort to provide opportunities for cultural enrichment. The Box Office is open during the week and before/during scheduled shows. Duties include:

• Sell, print, and distribute tickets to a variety of PAC events/shows
• Use ticketing software to process and complete ticket sales and purchases for patrons in person, over the phone, and online, with a variety of payment methods (cash, check, credit card, vouchers, gift cards)
• Be the main contact for customer service, communicating event and ticket information to patrons, and troubleshooting transaction issues

Minimum Expectations & Requirements

• Basic cashiering and/or money handling, including processing cash, check, and credit card payment methods
• Ability to monitor patrons and determine appropriate level of assistance, either in the box office or in the lobby/auditorium areas
• Must be able to make quick and rational decisions in interacting with patrons while working independently and with other
• Exhibit patience and a positive attitude
• Demonstrate reliability and good customer service skills
• Demonstrate good communication and interpersonal skills
• Demonstrate time management and organizational skills
• Maintain work area in a clean and organized manner
• Adhere to the code of confidentiality in certain cases where discretion should be used
• Adhere to Yavapai College Code of Conduct as well as FERPA guidelines
• Have a strong understanding of technology and the ability to use it effectively and efficiently

Essential Functions

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and competencies listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is frequently required to use hands to finger, handle, or feel. The employee is occasionally required to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually quiet.

Yavapai College offers its employees a comprehensive benefit package:

• Other Insurance Coverage: Workers' Compensation (compensation, medical expenses and death benefits for on-the-job injuries or occupational diseases)
• Unemployment Compensation: Employees who are laid off or terminated may receive benefits if covered wages meet requirements
• Direct Deposit: Paychecks deposited directly into the employee's bank account(s).
• Additional Benefits and Services: Bookstore discount, local community discounts to faculty and staff, mail and notary service.