Job Details

Under general supervision, receives, transmits, and monitors radio communications to and from fixed or mobile transmitters and operates a telephone exchange and teletype equipment for dispatching proper equipment and personnel to expedite work operations. Major Duties, Responsibilities Answers the telephone and all systems and receives emergency calls from citizens, law enforcement agencies or fire departments requesting/reporting emergencies, information, and assistance. Documents pertinent information into the Computer Aided Dispatch System. Determines proper personnel response and dispatches units. Enters information into a Computer Aided Dispatch (CAD) system and quickly prioritize and assign call for service; updates unit activities; communicates, tracks, and monitors the status, location, and availability for units. Manages communications of emergency personnel responding to incidents operations during events such as active shooter and officer down responses. Takes protective...Operator, Operations, Communications, Manufacturing, Information